Adding a device in mobotour

Once again, thanks for using Mobotour for your mobile reporting solution! Below are instructions and a video on how to quickly set-up your devices for use. 

Steps to add a device for use:

  1. Download the app on the device and open it up
  2. On the initial page of the app, select the button that says "View ID"
  3. Then, select "email us" and email this to your email address
  4. Next, login to: with your User ID and Password
  5. Navigate to the left hand side under Configuration and select "Devices"
  6. Click on the settings icon in the upper right hand side
  7. In the drop down menu on the upper right - select "Add"    
  8. Next, complete the information for that device:
    1. Copy and paste in the device ID from the email you sent yourself
    2. Give the device a name i.e. "Security ABC - John's Phone"
    3. Select the device type
    4. Select the device brand
    5. Add a description if you would like
    6. Finally, select "Submit"
  9. Finally, return to the app on the phone and enter in your four digit PIN and you're all set! 

You can also watch the quick below video to learn how to add a device:


How do I add devices to my account in Bulk?

  1. Simply "Export" from "Devices" (under "Configuration) in your other account and open the excel file you've just exported
  2. Change the column in the excel sheet with the "Account" name to Account Name (PIN Number) and then save the file (click on "Profile" on the left hand side for this information if you need to confirm). An example would be: Hollywood (1234)
  3. Login to the account you are trying to set-up
  4. Go to "Devices" under "Configuration"
  5. Select "Import" when you click the settings icon and select the file you've just saved
  6. Click "upload" and you're all set!

  **Also See the attached pdf for written instructions if needed!

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