mobile patrol set up

mobile patrols need a little more thoughtfulness when being set up in mobotour. This article will help walk through the steps.
 
Step 1:
First, create a tag for each client in the mobile patrol.  If you have five clients you visit during your mobile patrols you’ll have 5 tags.
 
[Client1]
[Client2]
[Client3]
[Client4]
[Client5]
 
**replace the word client and number with your actual client name**
 
Please see this article for creating tags:
 
  • https://mobotour.zendesk.com/hc/en-us/articles/115003122886-Adding-tags-in-mobotour
 
Step 2:
 
If you’re only doing scans for your client then the next step would be to set up your scan points.  When you set up your scan points, choose the appropriate client tag that maps to the scan point.  For example if [Client1] wants you to scan at address1 and address2 you’d create two new scan points and pick [Client1] tag.
 
If you want you scan address3 and address4 for [client2] then you would create two new scan points and choose the tag [Client2].
 
Please see this article for creating scan points:
 
  • https://mobotour.zendesk.com/hc/en-us/articles/115003122806-Adding-scan-points-in-mobotour
 
Step 3:
 
If you’re going to be submitting daily activity reports or incident reports to each client and you want the scans to also show up when submitting you’ll need to follow this step:
 
Create a new activity form. When creating the form choose the client that maps to that form.  For example you might have [Client1] - Daily Activity Report and [Client2] - Daily Activity Report.  When you create each report choose the [Client1] tag you created in the first steps for the [Client1] - Daily Activity Report and [Client2] tag for the [Client2] - Daily Activity Report.  
 
Please see this article for how to create forms:
 
  • https://mobotour.zendesk.com/hc/en-us/articles/115003099283-Adding-forms-reports-in-mobotour
 
Once you’ve configured this appropriately, the last step is to create your scheduled reports.  When creating  the scheduled reports if you’re only scanning you’ll choose the ‘scan’ report type and pick the appropriate client tag you created.  You’ll have 5 reports and each should be tagged accordingly. 
 
Please see the article for how to set up scheduled reports:
 
  • https://mobotour.zendesk.com/hc/en-us/articles/115003140446-Adding-scheduled-reports-advanced-options
 
If you’re submitting reports and want the scans to show up, ignore the steps above.  You’ll create 5 reports of type ‘Form’ and you’ll still pick the appropriate tag per client.  When your officers perform the patrols, they will choose the appropriate client’s form, perform their scans, submit their form and move to the next client will they will open up that client’s form, perform the scans.
 
  • https://mobotour.zendesk.com/hc/en-us/articles/204306815-How-do-I-submit-Reports
 
****IMPORTANT***
Prior to scheduling the reports to go to your clients you’ll want to ensure you have them go to you first for about week or so to ensure the data is not commingled at any level as it’s easy to do should you not have set up tagging, reporting and scan from form appropriately. 
 
mobotour
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.